The story
Enterprise agents that resolve orders, supplier requests and service cases from the first message to the final action.
Each agent gathers the evidence, prepares the answer and asks for approval where it matters. Then it acts, inside the systems the company already uses.
Every step is checked and on the record, so the team can always see what was done, and why.
- 80%
- of routine workflows completed autonomously
- 4×
- faster case resolution
- 100%
- of actions on the record
How it works
What we built
One team carried every part.
01
Orders
From the customer message to the confirmed order, without the back and forth.
02
Supplier requests
Quotes, changes and delays handled, with the right person approving.
03
Service cases
Answers grounded in the customer's history, closed in one pass.
Disciplines on this project
- Product experiences
- Intelligence
- Digital foundations
- Physical systems
Let's build your next breakthrough.
Speak to the founder
Chafik Moucharaf
Founder, Encodex
Tell me what you want to build and how you would like to meet. I read every brief personally, and you will hear back from me, not from a sales team.