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Enterprise AI · Agents HELIX

AI that completes the work

The story

Enterprise agents that resolve orders, supplier requests and service cases from the first message to the final action.

Each agent gathers the evidence, prepares the answer and asks for approval where it matters. Then it acts, inside the systems the company already uses.

Every step is checked and on the record, so the team can always see what was done, and why.

80%
of routine workflows completed autonomously
4×
faster case resolution
100%
of actions on the record

How it works

RequestEvidenceApprovalAction

What we built

One team carried every part.

  1. 01

    Orders

    From the customer message to the confirmed order, without the back and forth.

  2. 02

    Supplier requests

    Quotes, changes and delays handled, with the right person approving.

  3. 03

    Service cases

    Answers grounded in the customer's history, closed in one pass.

Disciplines on this project

  • Product experiences
  • Intelligence
  • Digital foundations
  • Physical systems
How the department works
Next case FORGE Industrial R&D before the first prototype

Let's build your next breakthrough.

Speak to the founder

Chafik Moucharaf

Founder, Encodex

Tell me what you want to build and how you would like to meet. I read every brief personally, and you will hear back from me, not from a sales team.

Email me directly

Speak to the founder

No sales team. The brief comes straight to me.